Terms and Conditions

4.1 Plans

The Service is offered in tiered subscription plans. On the AdRender web app the plans are currently Free, Solo, Growth, Pro, and Scale. The Shopify app also offers Volume and Agency (see Section 4A.6). Each of these is a "Plan". Each Plan defines limits including monthly tokens, brand slots, how many variations can run at once, and whether you can create extra workspaces. Plans do not include a seat limit. Current Plan definitions, prices, and limits are published at adrender.app/#pricing and, for Shopify-only plans, inside the Shopify app, and may be updated with at least 30 days prior notice to paying subscribers.

4.2 Billing Cycle and Renewal

Paid subscriptions are billed in advance on a monthly or annual basis and renew automatically at the end of each billing period at the then-current rate unless cancelled at least 24 hours before renewal. You authorize us to charge your payment method on each renewal date. Where you are billed is fixed by Section 4A.2. This section's charge authorization applies to web-app billing through Stripe. Shopify-billed accounts are charged by Shopify (Section 4A).

4.3 Upgrades

Upgrading to a higher-priced plan takes effect immediately. A prorated charge for the remainder of the current billing period is applied at the time of upgrade. Any additional tokens included in the new plan are credited to your account immediately.

4.4 Downgrades

Downgrading to a lower-priced plan takes effect at the end of your current billing period. You retain access to your current plan's features and token allotment until that date. No prorated refund or credit is issued for the remaining days on your current plan. Your new lower-tier allotment begins at the next renewal.

4.5 Price Changes

We may change subscription prices on prospective billing periods with at least 30 days notice. Price changes do not affect the current paid period. Continued use after a price change becomes effective constitutes acceptance.

4.6 Cancellation

4.7 Taxes

Prices exclude applicable sales tax, VAT, GST, and other governmental fees, which are your sole responsibility.

5.1 Nature of Tokens

Tokens are an internal accounting unit used to meter rendering. Tokens are not currency, are not redeemable for cash, have no monetary value outside the Service, and are non-transferable. You have plan tokens and top-up tokens. Plan tokens are spent first.

5.2 Monthly Allotments and Top-Up Packs

Each Plan includes a monthly token allotment. How unused plan tokens carry forward is in Section 5.4. On a plan downgrade, your current allotment remains unchanged until the end of the billing period; the new lower allotment takes effect at the next renewal. Additional tokens may be purchased as one-time top-up packs in the AdRender web app, at prices published on the pricing page, and only if you are billed there. Top-up packs are not sold in the Shopify app. Volume discounts apply — the effective per-token rate decreases as pack size increases. Top-up tokens are never removed because of a plan change.

5.3 Pricing Variability

Token pack prices and per-render token rates may change at any time without prior notice. The price applicable to any top-up purchase or render is always displayed before you confirm it. You will never be charged for a render or token pack without first seeing the applicable cost. This flexibility applies specifically to token pricing and render rates; it does not affect the 30-day notice period for overall subscription plan price changes described in Section 4.5.

5.4 Expiration and Rollover

5.5 Top-Up Purchases Are Non-Refundable

All top-up token purchases are final and non-refundable, regardless of how many tokens have been consumed or how much time has passed since purchase. Top-up tokens never expire. They remain on the account until they are used or the account is deleted.

5.6 Render outcomes

6.1 Subscriptions

6.2 Service Unavailability

If the Service is materially unavailable for more than 72 consecutive hours due to our fault (excluding scheduled maintenance and events outside our reasonable control), you may request a pro-rated credit for the unavailability period.

6.3 No Refunds for Misuse

We reserve the right to deny refunds where requests appear to be made in bad faith or following violation of these Terms.

7.1 Variability of Outputs

The Service uses rendering models supplied by our rendering partners. Results are not guaranteed to be identical from one try to the next. Quality, style, accuracy, and consistency may vary between requests, partners, sessions, and over time. The same request may render differently.

7.2 Your Responsibility

You are solely responsible for reviewing all rendered ads before use, publication, or distribution, including checking that they do not contain inaccurate claims, misleading imagery, or content that violates applicable advertising laws or the policies of any platform on which you place them.

7.3 Partner Availability

We may add, remove, or substitute rendering partners at any time. A partner may become unavailable. We do not guarantee continuous availability of any specific partner.

7.4 No Human Review

Outputs are rendered by automated systems without human pre-review. We are not publishers of those ads.

10.1 Who can create them

10.2 Web-first and Shopify-first

10.3 Affiliates

The affiliate program is for web app accounts and is paid through Stripe. It is not part of Shopify billing.

11.1 Your Content

You retain all right, title, and interest in brand documents, logos, product assets, the text you submit, reference images, reference videos, and other content you upload ("User Content"). You grant AdRender a limited, worldwide, non-exclusive, royalty-free license to host, store, and process your User Content solely to provide the Service.

11.2 Rendered ads

Subject to your payment of applicable fees and compliance with these Terms, you own the static image and video ads you render ("Rendered Ads") to the maximum extent permitted by applicable law. You acknowledge that works produced mainly by automated rendering may have limited or no copyright protection under current law and that you are responsible for assessing their legal status in your jurisdiction.

11.3 AdRender IP

The Service, including all software, designs, the AdRender name and logo, Brain (our tools for researching brands and preparing ad copy), and related intellectual property, is owned by AdRender or its licensors. No rights are granted beyond those expressly stated.

11.4 Feedback

Any feedback or suggestions you provide may be used by AdRender without restriction or compensation to you.

20.1 Informal Resolution

Before filing any formal claim, the parties agree to attempt informal resolution for 60 days by contacting info@adrender.app with a written description of the dispute.

20.2 Binding Arbitration

Any unresolved dispute shall be settled by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration will take place in Miami, Florida, or by video conference for claims under $25,000.

20.3 Class Action Waiver

Claims may only be brought in an individual capacity. Neither party may participate as a plaintiff or class member in any class, collective, or representative proceeding.

20.4 Exceptions

Either party may seek injunctive relief in court to protect intellectual property rights or bring an action in small-claims court within that court's jurisdictional limits.

20.5 Opt-Out

You may opt out of arbitration by written notice to info@adrender.app within 30 days of first accepting these Terms.