Terms and Conditions
Last updated: June 2026 · Effective: June 2026
1. Introduction and Acceptance
These Terms and Conditions ("Terms") are a binding legal agreement between you ("you," "User," or "Customer") and ADRENDER LLC, a Florida limited liability company ("AdRender," "we," "us," or "our"). By creating an account or using the AdRender platform at app.adrender.app and related services (collectively, the "Service"), you agree to be bound by these Terms and our Privacy Policy. If you are accepting on behalf of a company, you represent that you have authority to bind that entity. You must be at least 18 years old to use the Service.
2. Description of the Service
AdRender is an AI-powered platform for creating static image advertisements. The Service includes: AI image generation via multiple third-party model providers operating under a multi-provider fallback architecture; access to a curated advertising template library sourced via Foreplay API integration; brand management tools including brand voice, color, logo, and product asset management; Shopify store integration for automated product import; image text overlays and ad variations; team collaboration with role-based permissions; AI-assisted customer support; and token-based metered AI generation. The Service does not currently include video generation. We may add, modify, or remove features at any time, with reasonable prior notice to paying subscribers for changes that materially reduce functionality.
3. Accounts and Security
You must provide accurate, current, and complete information when registering. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately at help@adrender.app of any suspected unauthorized access. We are not liable for losses arising from your failure to secure your account credentials.
4. Subscription Plans and Billing
4.1 Plans
The Service is offered in tiered subscription plans (currently Free, Solo, Growth, Pro, and Agency, each a "Plan"). Each Plan defines limits including monthly tokens, brand slots, product limits, team seats, integrations, and feature access. Current Plan definitions, prices, and limits are published at adrender.app/pricing and may be updated with at least 30 days prior notice to paying subscribers.
4.2 Billing Cycle and Renewal
Paid subscriptions are billed in advance on a monthly or annual basis and renew automatically at the end of each billing period at the then-current rate unless cancelled at least 24 hours before renewal. You authorize us to charge your payment method on each renewal date.
4.3 Upgrades
Upgrading to a higher-priced plan takes effect immediately. A prorated charge for the remainder of the current billing period is applied at the time of upgrade. Any additional tokens included in the new plan are credited to your account immediately.
4.4 Downgrades
Downgrading to a lower-priced plan takes effect at the end of your current billing period. You retain access to your current plan's features and token allotment until that date. No prorated refund or credit is issued for the remaining days on your current plan. Your new lower-tier allotment begins at the next renewal.
4.5 Price Changes
We may change subscription prices on prospective billing periods with at least 30 days notice. Price changes do not affect the current paid period. Continued use after a price change becomes effective constitutes acceptance.
4.6 Cancellation
You may cancel at any time through your account settings. Access continues through the end of the current billing period. No partial-period refunds except as stated in Section 6.
4.7 Taxes
Prices exclude applicable sales tax, VAT, GST, and other governmental fees, which are your sole responsibility.
5. Token System
5.1 Nature of Tokens
Tokens are an internal accounting unit used to meter consumption of AI generation features. Tokens are not currency, are not redeemable for cash, have no monetary value outside the Service, and are non-transferable.
5.2 Monthly Allotments and Top-Up Packs
Each Plan includes a monthly token allotment that resets at the start of each billing period. On a plan downgrade, your current allotment remains unchanged until the end of the billing period; the new lower allotment takes effect at the next renewal. Additional tokens may be purchased as one-time top-up packs at prices published on the pricing page. Volume discounts apply — the effective per-token rate decreases as pack size increases. Top-up tokens purchased under any plan are never removed due to a plan change.
5.3 Pricing Variability
Token pack prices and per-generation token consumption rates may change at any time without prior notice. The price applicable to any top-up purchase or generation action is always displayed before you confirm it. You will never be charged for a generation or token pack without first seeing the applicable cost.
5.4 Expiration and Rollover
Monthly allotment tokens expire at the end of each billing period and do not roll over, except that annual subscribers may carry unused allotment tokens forward up to two times their monthly cap. Balances above that ceiling are forfeited at month end. Top-up tokens expire 12 months after purchase. All tokens are forfeited upon account termination, except where required by law.
5.5 Top-Up Refunds
Top-up token purchases are refundable in full only if requested within 7 days of purchase and fewer than 10% of the purchased tokens have been consumed.
6. Refund Policy
6.1 Subscriptions
Monthly subscriptions are non-refundable once a billing period has begun. Annual subscriptions may be refunded on a pro-rated basis only within 14 days of the initial purchase or the most recent annual renewal, less the value of any tokens consumed during that period. Plan downgrades do not entitle you to a refund for the remaining days on your current plan.
6.2 Service Unavailability
If the Service is materially unavailable for more than 72 consecutive hours due to our fault (excluding scheduled maintenance and force majeure), you may request a pro-rated credit for the unavailability period.
6.3 No Refunds for Misuse
We reserve the right to deny refunds where requests appear to be made in bad faith or following violation of these Terms.
7. AI Generation Disclaimers
7.1 Variability of Outputs
The Service uses generative AI models supplied by third-party providers. AI-generated outputs are inherently probabilistic. Quality, style, accuracy, and consistency may vary between requests, providers, sessions, and over time. Identical prompts may produce different results.
7.2 Your Responsibility
You are solely responsible for reviewing all AI-generated content before use, publication, or distribution, including verifying that outputs do not contain inaccurate claims, misleading imagery, or content that violates applicable advertising laws or the policies of any platform on which you place the output.
7.3 Provider Availability
We may add, remove, or substitute AI model providers at any time. Specific providers or models may become unavailable. We do not guarantee continuous availability of any specific model or provider.
7.4 No Human Review
Outputs are generated by automated systems without human pre-review. We are not publishers of AI-generated content.
8. Template Library and Foreplay Integration
Templates available through the Service are sourced via Foreplay API integration, which aggregates publicly observed advertising creatives from sources including the Meta Ad Library and similar public repositories. Templates are provided for inspirational, benchmarking, and reference purposes only and do not constitute a license to copy, reproduce, or redistribute original advertisements. You must not reproduce protected elements of third parties (trademarks, logos, copyrighted images) or imply endorsement by brands depicted. You are solely responsible for ensuring your published advertisements do not infringe any third-party intellectual property, publicity, or privacy rights.
9. Shopify Integration
If you connect a Shopify store, you authorize us to access and process your store data (product names, descriptions, images, variants, and metadata) solely to provide the Service. We do not access payment card information or customer personal data beyond what is necessary and disclosed. You represent that your use of the Service with your Shopify store complies with Shopify's Terms of Service, API License, and Acceptable Use Policy. You may disconnect at any time; we will delete or de-identify imported product data within 60 days of disconnection.
10. Team Accounts
Where your Plan includes team seats, the account owner may invite members and assign role-based permissions. The account owner is responsible for all activity by team members and for their compliance with these Terms. We are not responsible for disputes between account owners and team members.
11. User Content and Intellectual Property
11.1 Your Content
You retain all right, title, and interest in brand documents, logos, product assets, prompts, reference images, and other content you upload ("User Content"). You grant AdRender a limited, worldwide, non-exclusive, royalty-free license to host, store, and process your User Content solely to provide the Service.
11.2 Generated Outputs
Subject to your payment of applicable fees and compliance with these Terms, you own the AI-generated static image outputs you create ("Generated Outputs") to the maximum extent permitted by applicable law. You acknowledge that purely AI-generated works may have limited or no copyright protection under current law and that you are responsible for assessing their legal status in your jurisdiction.
11.3 AdRender IP
The Service, including all software, designs, the AdRender name and logo, Brain AI features, and related intellectual property, is owned by AdRender or its licensors. No rights are granted beyond those expressly stated.
11.4 Feedback
Any feedback or suggestions you provide may be used by AdRender without restriction or compensation to you.
12. Acceptable Use Policy
You must not use the Service to create, generate, store, or distribute content that:
- (a)infringes any intellectual property, publicity, or privacy rights;
- (b)constitutes hate speech or discrimination against any individual or group based on a protected characteristic;
- (c)depicts, simulates, or facilitates child sexual abuse material — violations will be reported to NCMEC and law enforcement;
- (d)is sexually explicit;
- (e)depicts real people without lawful basis, including non-consensual intimate imagery or impersonation;
- (f)promotes illegal activity, violence, terrorism, self-harm, or eating disorders;
- (g)constitutes deceptive advertising, fraud, or health misinformation;
- (h)advertises regulated products in violation of applicable law;
- (i)contains malware or interferes with the Service; or
- (j)violates any applicable law, regulation, or platform policy including those of Meta, Google, TikTok, and Shopify.
We may remove content, suspend or terminate accounts, and report violations to law enforcement.
13. Account Suspension and Termination
13.1 By You
You may close your account at any time through account settings or by contacting help@adrender.app.
13.2 By Us
We may suspend or terminate your account with or without notice for breach of these Terms, non-payment, fraudulent or abusive behavior, or where your use creates legal risk.
13.3 Effect of Termination
On termination your access ends, outstanding fees become due, tokens are forfeited, and we will delete or de-identify your account data within 60 days, subject to legal retention requirements. Sections 7, 8, 11.3, 12, and 15–21 survive termination.
14. Privacy and Data
Our Privacy Policy at adrender.app/privacy governs our data practices and is incorporated into these Terms by reference. If you are protected by GDPR, CCPA, or equivalent privacy laws you have rights including access, correction, deletion, restriction, portability, and objection. Contact help@adrender.app to exercise these rights.
15. Third-Party Services
The Service integrates with third-party services including Shopify, Foreplay, Meta, Google, and payment processors. We are not responsible for their availability, content, or data handling. Your use of third-party services is governed by their own terms.
16. Disclaimers of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR RELIABILITY. WE DO NOT WARRANT THAT AI OUTPUTS WILL BE ACCURATE, NON-INFRINGING, OR FIT FOR ADVERTISING USE. YOU ASSUME ALL RISK FROM USE OF AI-GENERATED CONTENT. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES; IN THOSE JURISDICTIONS EXCLUSIONS APPLY ONLY TO THE EXTENT PERMITTED BY LAW.
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ADRENDER AND ITS AFFILIATES, OFFICERS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM USE OF THE SERVICE OR AI-GENERATED CONTENT, EVEN IF ADVISED OF THE POSSIBILITY. ADRENDER'S AGGREGATE LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN DAMAGES; IN THOSE JURISDICTIONS LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED.
18. Indemnification
You agree to defend, indemnify, and hold harmless AdRender and its officers, employees, and agents from claims, damages, liabilities, losses, costs, and expenses (including reasonable legal fees) arising from: (a) your User Content; (b) your published advertisements or campaigns; (c) your violation of these Terms or any applicable law; or (d) your violation of any third-party platform policy in connection with content created using the Service.
19. Governing Law and Venue
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws principles. Subject to Section 20, you consent to the exclusive jurisdiction and venue of the state and federal courts of Miami-Dade County, Florida for any action not subject to arbitration.
20. Dispute Resolution and Arbitration
20.1 Informal Resolution
Before filing any formal claim, the parties agree to attempt informal resolution for 60 days by contacting help@adrender.app with a written description of the dispute.
20.2 Binding Arbitration
Any unresolved dispute shall be settled by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration will take place in Miami, Florida, or by video conference for claims under $25,000.
20.3 Class Action Waiver
Claims may only be brought in an individual capacity. Neither party may participate as a plaintiff or class member in any class, collective, or representative proceeding.
20.4 Exceptions
Either party may seek injunctive relief in court to protect intellectual property rights or bring an action in small-claims court within that court's jurisdictional limits.
20.5 Opt-Out
You may opt out of arbitration by written notice to help@adrender.app within 30 days of first accepting these Terms.
21. Changes to These Terms
We may update these Terms periodically. Material changes will be communicated by email and/or in-platform notification at least 30 days before becoming effective for paying subscribers. Continued use after the effective date constitutes acceptance. If you disagree, you may cancel per Section 4.6.
22. Miscellaneous
These Terms constitute the entire agreement between you and AdRender regarding the Service. If any provision is unenforceable the remainder stays in effect. Failure to enforce any provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays caused by events outside reasonable control. The parties are independent contractors.
23. Contact
For questions about these Terms, billing, privacy, legal notices, or support:
ADRENDER LLC
Miami, Florida, United States
Email: help@adrender.app