AdRenderBack

Privacy Policy

Last updated: June 2026  ·  Effective: June 2026

1. Introduction

ADRENDER LLC, a Florida limited liability company ("AdRender," "we," "us," or "our"), operates the AdRender platform at app.adrender.app. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service. By using the Service you agree to the practices described here. Capitalized terms not defined here have the meanings given in our Terms and Conditions at adrender.app/terms.

2. Information We Collect

2.1 Information You Provide

  • Account information: name, email address, and password when you register.
  • Brand assets: logos, color palettes, brand documents, product images, and other files you upload to build your brand profile.
  • Prompts and generation inputs: text prompts, reference images, and settings you provide when generating ads.
  • Support communications: messages and attachments you send through our in-app support system.
  • Payment information: billing details collected and processed directly by Stripe. We do not store full card numbers or bank account details.

2.2 Information We Collect Automatically

  • Usage data: pages visited, features used, generation history, filter selections, and session duration.
  • Device and connection data: IP address, browser type, operating system, and referring URLs.
  • Log data: error logs, performance data, and API request logs retained for up to 90 days.

2.3 Information From Third Parties

  • Shopify: if you connect a Shopify store, we receive product names, descriptions, images, variants, pricing, and store metadata via Shopify's API, solely to provide the Service. We do not receive customer payment data or order financial details from Shopify.
  • Foreplay API: we receive advertising template metadata (brand names, ad copy, niche tags, platform data) to power the template discovery feature. This is aggregated public advertising data, not personal data about you.

3. How We Use Your Information

We use the information we collect to:

  • Create and maintain your account and provide the Service.
  • Generate AI-powered ad images based on your inputs and brand assets.
  • Process payments and manage your subscription and token balance.
  • Send transactional emails (receipts, plan changes, renewal reminders, support replies).
  • Respond to support requests and resolve disputes.
  • Detect, investigate, and prevent fraud, abuse, and security incidents.
  • Improve and develop the Service, including training internal systems on aggregated, de-identified usage patterns (never on your brand assets or generated outputs without your explicit consent).
  • Comply with legal obligations.

We do not use your data for third-party advertising and we do not sell your personal information.

4. How We Share Your Information

We share your information only in the following circumstances:

4.1 Service Providers (Sub-processors)

We use the following third-party service providers to operate the Service. Each processes data only as instructed by us and under confidentiality obligations:

  • Supabase (database, authentication, and server-side functions) — United States
  • Vercel (application hosting and edge delivery) — United States / global CDN
  • Stripe (payment processing and subscription management) — United States
  • Resend (transactional email delivery) — United States
  • Bunny CDN (media storage and delivery for generated ads and brand assets) — European Union / global CDN
  • Foreplay (advertising template data API) — United States
  • AI model providers (image generation): Fal, OpenRouter, APIYI, EvoLink, KIE.ai, and Google — United States. Your prompts, reference images, and brand inputs are transmitted to these providers solely to generate your requested outputs.

4.2 Legal Requirements

We may disclose information when required by law, court order, or governmental authority, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

If AdRender is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

4.4 With Your Consent

We may share information for other purposes with your explicit prior consent.

5. Data Retention

We retain your account data and brand assets for as long as your account is active. If you close your account, we delete or de-identify your personal data and uploaded content within 60 days, except where:

  • Retention is required to comply with legal obligations.
  • Data is needed to resolve open disputes or enforce agreements.
  • Data is contained in backup systems (retained up to 12 months in the ordinary course, then overwritten).
  • Content has been shared publicly with your consent (e.g. community template contributions).

Log data and usage analytics are retained for up to 90 days in identifiable form and may be retained longer in aggregated, de-identified form.

6. Your Privacy Rights

6.1 All Users

You may access, update, or delete your account information at any time through your account settings. You may also contact us at help@adrender.app to request access to, correction of, or deletion of your personal data.

6.2 European Users (GDPR)

If you are located in the European Economic Area or United Kingdom, you have the following rights under the General Data Protection Regulation:

  • Right of access: obtain a copy of your personal data.
  • Right to rectification: correct inaccurate or incomplete data.
  • Right to erasure: request deletion of your data where no overriding legal basis applies.
  • Right to restriction: request that we limit processing in certain circumstances.
  • Right to data portability: receive your data in a structured, machine-readable format.
  • Right to object: object to processing based on legitimate interests.
  • Right to withdraw consent: where processing is based on consent, withdraw it at any time without affecting prior processing.

Our legal bases for processing are: performance of our contract with you (account management, service delivery, billing); our legitimate interests (security, fraud prevention, service improvement); compliance with legal obligations; and your consent where applicable.

ADRENDER LLC acts as the data controller for personal data processed through the Service. To exercise any GDPR right or to request a Data Processing Addendum for business compliance purposes, contact help@adrender.app.

6.3 California Users (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, disclose, and sell (we do not sell personal information).
  • Request deletion of personal information, subject to certain exceptions.
  • Correct inaccurate personal information.
  • Opt out of the sale or sharing of personal information (we do not sell or share personal information for cross-context behavioral advertising).
  • Non-discrimination for exercising your privacy rights.

Categories of personal information we collect: identifiers (name, email, IP address); commercial information (subscription and payment records); internet or network activity (usage logs); and user-generated content (brand assets, prompts, generated outputs). To submit a CCPA request, contact help@adrender.app.

7. Cookies and Tracking

This marketing site (adrender.app) does not set cookies and does not run analytics that track individual users. The AdRender application (app.adrender.app) uses session cookies for authentication and may collect usage analytics to improve the product. For full details on data collected within the application, see Section 2 (Information We Collect) above.

We do not use third-party advertising cookies or sell cookie data to advertisers. You may disable cookies through your browser settings; however, disabling session cookies will prevent you from staying logged in to the application.

8. International Data Transfers

AdRender is based in the United States. If you use the Service from outside the United States, your information will be transferred to and processed in the United States and in other countries where our service providers operate. Where required by applicable law (including GDPR), we ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses where applicable.

9. Children's Privacy

The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will delete it promptly. If you believe we may have collected information from a minor, contact us at help@adrender.app.

10. Security

We implement industry-standard technical and organizational measures to protect your information, including encryption in transit (TLS), encrypted storage, access controls, and monitoring. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security and are not responsible for unauthorized access resulting from circumstances beyond our reasonable control.

11. Third-Party Links

The Service may contain links to third-party websites and services (including Shopify, Meta, Google, and Foreplay). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information to them.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or in-platform notification before the change becomes effective. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Service after changes become effective constitutes acceptance.

13. Contact

For privacy questions, data requests, or to report a privacy concern:

ADRENDER LLC

Miami, Florida, United States

Email: help@adrender.app

For GDPR-related inquiries or to request a Data Processing Addendum: help@adrender.app